About
The Osteoarthritis Virtual Assistant (OVA) is a free, AI-powered chatbot developed by the Centre for Health, Exercise & Sports Medicine (CHESM) at the University of Melbourne. It provides clear, evidence-based answers to common questions about osteoarthritis and its management.
You can ask questions such as:
- What causes osteoarthritis?
- Is exercise safe?
- What treatments are recommended?
- Does weather or sleep affect joint pain?
OVA draws on clinical guidelines, research evidence and trusted patient resources to provide reliable information in plain language.
» Access OVA via the chat icon in the bottom right corner of this page to get started
Important information before you use
The Osteoarthritis Virtual Assistant is designed as an educational tool.
- It does not provide personalised medical advice
- It does not diagnose conditions
- It should not replace advice from a healthcare professional
If you have concerns about your health, please speak with a qualified clinician.
Privacy / Terms of Use
Please do not enter personal or identifying information into OVA.
Avoid sharing sensitive or confidential information when using the chatbot.
All data entered is encrypted in transit and at rest. Data is stored via CustomGPT.ai on servers located in the United States.
The University of Melbourne AI principles and Guardrails for using Generative AI apply.
Third-parties
By using the osteoarthritis virtual assistant, please be aware that we are using third-party tools and their policies can be found:
- String Theory AI (subsidiary of String Theory Creative)
- Developer who will assist CHESM with maintenance
- CustomGPT.ai
- OpenAI
- Anthropic
- Google Analytics 4
Media
Read this Pursuit article featuring the Osteoarthritis Virtual Assistant
References
This document includes the references underpinning the knowledge used by the Osteoarthritis Virtual Assistant
The Osteoarthritis Virtual Assistant was designed and developed by physiotherapists (led by Rachel Nelligan, Professor Kim Bennell, Professor Rana Hinman, Alexander Kimp, and Thorlene Egerton) at the University of Melbourne in collaboration with String Theory Health (Matt O'Donnell and Steve Paix). It was funded by an Australian National Health and Medical Research grant.
Take part in our other research projects
-
Cross Bracing Protocol vs ACL Reconstruction Surgery for ACL injury (EMBRACE)
This study will compare the effects of two different treatments for ACL tears: the Cross Bracing Protocol and ACL reconstruction surgery
-
Athletic footwear for reducing knee loads in girls and women
This study is assessing athletic footwear for reducing knee loads in female netball players.
-
Ankle sprains in netball
This study is investigating ankle sprains and chronic ankle instability in netball.
-
Shoes for Adolescent Kneecap Pain (SHAPE)
This study is investigating the effects of shoes on kneecap pain in adolescents.
-
Dietary interventions in people with chronic low back pain (BACK-TRACK Study)
This study is comparing two different dietary interventions for people with chronic low back pain.