Social Work in Personalised Healthcare: What's Next?

University House,
112 Professors Walk,
University of Melbourne


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Alumni Team

T: +61 3 9035 7869

The Department of Social Work presents: Social Work in Personalised Healthcare: What's Next?

A professional development opportunity for social work alumni. Join our panel of experts as they examine the role of healthcare and social workers in supporting clients through personalised care systems.

The policy context of health and welfare in Australia is changing fast with the introduction of personalised approaches to funding care. The National Disability Insurance Scheme (NDIS) and My Aged Care are radically reshaping how disability services and aged care are provided in Australia.

In this lively discussion, the panel will critically examine the role of healthcare and social workers in supporting clients through personalised care systems.

This panel discussion has CPD endorsement from the AASW.

Cost: $25, bookings are essential for this event. Please advise us of any special dietary, access or other requirements at the time of booking.

Following the seminar, guests are invited to attend the Opening Night Garden Party for the chance to enjoy food and drink while networking with other alumni from across the Faculty.

Visit our frequently asked questions page for information about accessibility, parking, and more at Reunion Weekend.


Aviva Beecher Kelk

Aviva is one of the founders of, the first Australian disability services directory with customer ratings and reviews. Aviva has undergraduate degrees in arts and fine art, but after deciding not to try to make it as a sculptor, moved from Sydney to Melbourne and did a masters in social work. She founded Clickability after a few months working in the mental health sector and getting frustrated at how fragmented it was. Aviva is a Westpac Bicentennial Foundation Social Change Fellow, and is completing a PhD looking at what information is needed to make the NDIS work. She loves going dancing and hates doing laundry.

Jennifer Donovan

Jennifer is an Associate Lecturer at the University of Melbourne, Department of Social Work. She has a background as a lawyer and social worker, and has worked previously at various organisations including Victoria Legal Aid in research and program evaluation. Jennifer is the co-editor of the soon to be released book ‘Service Navigation: research and practice in health and human services’ and her current research focuses on how lawyers and social workers can work together, assisting people to negotiate complex social and healthcare systems. She lectures in the Master of Social Work program, with a particular focus on social policy, law and ethics and working in human service organisations.

Dr Maggie Turczynski

Maggie is a social work site manager at Austin Health Repatriation Campus. She has 30 years experience in health care having worked in acute, rehabilitation and sub-acute inpatient programs.

Maggie manages a social work team specializing in aged care and is a student coordinator and educator. She has completed her PhD focusing on discharge planning to aged residential care and holds a Certificate IV in Training and Assessment.