Independent Agency Network (IAN): Model of efficiency
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Mallee Family Care, Upper Murray Family Care and Oz Child deliver services to some of Victoria's most disadvantaged children and families. Together the agencies have formed a consortium that aims to develop integrated client management database and other systems, in partnership with the University of Melbourne.
Like many Australian not-for-profits, one of their greatest challenges is ensuring their efforts and resources are directed to those who need them most. To do this more efficiently they are pooling resources to develop a new system that will enable them to comply with the rigorous, and often repetitious, reporting requirements of state and federal funding agencies. The database will allow greater efficiencies within their organisations and deliver meaningful improvements to their operations. Most importantly for the members of IAN, the system will collect and customise information as to what works and what doesn't, allowing them to improve their practice and to improve outcomes for vulnerable children and their families.
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